Frequently Asked Questions

Welcome to Fruit Market! We just launched our web store in beta mode, meaning everything is still work in progress, but you can already browse and shop our selection. New items and categories will be dropping daily. Our team will be testing the website for bugs, so let us know if you have any problems. 


CONTACT INFO

Contact us at hello@fruitmarket.fi or DM us on Instagram.


PAYMENT METHODS

Our web store accepts Visa, Mastercard, Maestro, American Express, and UnionPay debit and credit cards. Payments can also be made with Apple Pay, Google Pay and Shop Pay.

If you prefer an invoice or MobilePay, please contact us before placing your order.


SHIPPING

We offer shipping in Finland for all items (except larger furniture and artwork). Shipping costs will be calculated at check-out after choosing delivery method, delivery location and payment method. We'll do our best to ship your order on the next working day, but if our team is swamped with orders, it might take up to 3-4 work days - please bear with us! We ship mostly with the Finnish Post Office, but please contact us if you prefer another option.

We also offer international shipping whenever possible. Please contact us for a quote. 


FREE PICK-UP

Free pick-up from Karjaa or Helsinki available for all items:

Måll - Open on Saturdays 11-17
Kauppiaankatu 14, 10300 Karjaa

Pick up your order from our store at Måll during opening hours. Your order will be ready for pick-up in 24 hours.

Nomen Nescio Store - Open Mon-Fri 12-18, Sat 11-17
Fredrikinkatu 39, 00120 Helsinki

Pick up your order from our pick-up point at Nomen Nescio during their opening hours. We deliver orders to Helsinki every Monday, so your order will be ready for pick-up at 15:00 on the next Monday after we've received your order. Orders placed on Sunday before 18:00 can be delivered to our pick-up point during the next day.


DELIVERY


Free home delivery for all orders over 150€ to nearby areas coming soon - stay tuned! Delivery available for elsewhere in Finland for extra charge. Contact us at for a quote. 


RETURNS & REFUNDS

Due to the nature of vintage, all items are sold in their current condition including any signs of wear, fading or minor flaws, so please look carefully at the photos and item description before making a purchase. We do our best to describe and photograph all signs of age and use. If you have any questions, please reach out to us before placing your order.

Vintage items may show signs of wear and age, and bear production marks from the manufacturing processes of the time. These signs and marks are very much a guarantee of authenticity, and add to the warmth and character of vintage items.

However, items can be returned within 14 days of arrival on the buyer's expense. The item must be returned in the same condition it arrived in, including all parts and in the original packaging. Contact us before making a return.

Payments will be refunded within 14 days after we’ve received the return. Unfortunately we can’t accept returns after 14 days of delivery.


AUTHENTICITY

We sell original vintage items selected for their quality and uniqueness. Each item is carefully authenticated by our team of professionals. Please contact us in case of any questions.


SELLING VINTAGE

Looking to sell something? Send us photos of your items including basic information on condition and location, and we'll get back to you as soon as we have a chance. We also do home visits when possible.